Email & Calendar Management

Database management

Meeting coordination (scheduling, logistics, facilitation, note taking)

“Front end” office management
i.e. answering / returning calls and voicemails, sorting and managing client / customer inquiries and requests, etc)

Email and Chat Support

“Back end” office management
Document Management
— Filing, formatting
— Proofreading / editing, followup and processing, database compiling + sorting
— Communications and periodicals (content creation, newsletters, email and contact list management, announcements)
— Newsletters, announcements, updates

Increase capacity for existing teams without the commitment to increasing staff

One-time or discreet project support

Adding the touch of an in-office administrator without the need to recruit, hire, train, and provide office space for one

Meeting set up

Event support + planning

Best practices training for administrative staff teams
Hospitality
Event Support
Creating Systems
Staff Retention

Training and on-boarding new administrative staff for non-profits, helping services, office managers, efficiency, DEI

Coaching, advocating and equipping staff with tools and resources to do their job well

Our team will help your business be more effective in recruiting, training, supporting staff and retaining staff, particularly people of color

Guiding the organization’s activities

Identifying opportunities to improve a business’ policies or objectives

Ensuring a company is operating securely and effectively

Preparing and reviewing operational reports

Leading and/or participating in meetings

Maintaining all policies and procedures manuals

Hiring and training administrative staff

Delegating tasks to administrative assistants

Creating personnel folders for new hires

Monitoring and projecting staffing needs

Overseeing department budget planning.

Managing and maintaining all department databases

Developing strong relationships with cross-functional teams and departments